Privacy policy

Last updated: September 1, 2023

Welcome to Remedy Finance Inc.’s (“Remedy Finance”) website(www.RemedyFinance.com) (the “Website”). Protecting your private information is our priority. This Statement of Privacy applies to www.RemedyFinance.com and Remedy Finance and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Remedy Finance include (www.RemedyFinance.com)

This website is not directed to visitors from outside of the United States. If you reside outside of the United States, please refrain from accessing or using our website.

This privacy policy sets forth the website’s current policies and practices with respect to nonpublic personal information of the users of the website. By using this website, you agree with the terms of this privacy policy. Whenever you submit information via this Website, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

At Remedy Finance, we put the needs of our visitors and clients first. The information gathered from you on our website includes personal information such as your name, address, phone number(s), and email address is stored in our in-house database and is used to contact you in response to your inquiries. If you hire us, any information shared electronically is subject to this Privacy Policy.

In order to better provide you with services offered, Remedy Finance may collect personally identifiable information, such as your:
– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number
– Social security number, credit card or other debt
– Account balances and transaction history
– Income and employment information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain services, including engaging our company’s debt relief services. To wit, we will use your information for, but not limited to, communicating with you in relation to services you have requested from us. We also may gather additionalpersonal or non-personal information in the future.

Remedy Finance collects and uses your personal information to operate and deliver the services you have requested. Remedy Finance may also use your personally identifiable information to inform you of other products or services available from Remedy Finance and its affiliates.

Remedy Finance does not sell, rent or lease its customer/client lists to third parties. It may share with its affiliates for marketing and every day business purposes. Remedy Finance may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer/client support. All such third parties are prohibited from using your personal information except to provide these services to Remedy Finance, and they are required to maintain the confidentiality of your information.  Remedy Finance may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Remedy Finance or the Website; (b) protect and defend the rights or property of Remedy Finance; and/or (c) act under exigent circumstances to protect the personal safety of users of Remedy Finance,or the public.

As you navigate through a website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.

This Website may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our Website, and administer and improve services to our consumers.

A “cookie” is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences.

“Session cookies” are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. This Website uses session cookies.

“Persistent cookies” are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., username), helping to determine what areas of the website visitors find most valuable, and customizing the website based on your preferences. This Website uses persistent cookies.

“Internet tags” (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the website server information such as the IP address and browser type related to the visitor’s computer. This Website uses Internet tags. “Navigational data”(“log files”, “server logs” and “clickstream data”) and “Internet Tags” are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. This Website uses navigational data.

We care about protecting the security of your personal information, and we have implemented security procedures to protect the personal information that you provide to us. However, no method of transmitting or storing electronic data is ever completely secure, and we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy. Some of the measures we take are:

• Limiting access to personal information to those employees who are critical to communicating with you.

• Implementing appropriate physical, electronic and procedural safeguards to guard against unauthorized access or use.

• Requiring appropriate consents and protections from our business partners before we share any personally identifiable information.

While we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. Moreover, where you may be required to use passwords, or other special access features on this Website, it is your responsibility to safeguard them.

1. Unsubscribing to Marketing Communications. If you no longer wish to receive bulletins, updates, or other marketing-related materials from us, you can opt out of this Service by either (i) following the “unsubscribe” instructions located near the bottom of each email message, or (ii) contacting us as provided in Contact Information below.

Specifically, we provide the following rights with respect to your Personal Information:

C. Do-Not-Sell requests. You may request that we do not share or sell your Personal Information with third parties to be used for purposes not described in this Privacy Policy. The California Consumer Privacy Act refers to this as a “Do Not Sell” request. Remedy Finance only seeks to share Personal Information with service providers and others described above for purposes identified in this Privacy Policy. Please note, however, that online activity information or anonymous information collected by service providers providing pixels or other third party technologies on our Website could potentially be used by those service providers for their own purposes, some of whom may be able to associate such information with you based on other information they have collected independently (not from Remedy Finance). We will endeavor to block such sharing upon request.

D. Submission of requests. You can submit any of these requests by contacting us at 800-393-3339 or e-mailing us at in**@***********ce.com. You may authorize another person (your “Agent“) to submit a request on your behalf the same way. Shortly after you (or your Agent) submit a request, we will contact you (usually via email) with instructions on how to verify the submitted request before we fulfill it or advise you of an exemption. Please be advised that these requests are unrelated to your ability to opt-out of marketing communications, which can be done as provided above.

How do we respond to Web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services?

We currently do not respond to DNT signals in browsers.

No

Right to non-discrimination

Exercising any right pursuant to the CCPA (to the extent applicable) solely shall not result in a denial of goods or services, or result in disparate delivery of service or pricing

Children’s privacy

Remedy Finance’s Service does not address and is not intended for anyone under the age of 17. Remedy Finance does not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided Remedy Finance with Personal Data, please contact us. If Remedy Finance becomes aware that it collected Personal Data from anyone under the age of 13 without verification of parental consent, the company takes all reasonable steps to remove that information from Remedy Finance’s servers.

E-mail communications

From time to time, Remedy Finance may contact you via email for the purpose of providing announcements, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Remedy Finance or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from Remedy Finance, you may opt out of such communications by calling 800-393-3339.

Changes to this privacy policy

Remedy Finance reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the Website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact information

Remedy Finance welcomes your questions or comments regarding this Statement of Privacy. If you believe that Remedy Finance has not adhered to this Statement,
please contact Remedy Finance at:
Remedy Finance
18500 Von Karman Ave. Ste. 840 Irvine CA 92612
Email Address: in**@***********ce.com
Telephone number: 800-393-3339

PLEASE PRINT AND RETAIN A COPY OF THIS PRIVACY POLICY FOR YOUR RECORDS.